As one of the most popular instant messaging tools worldwide, Telegram has gained a reputation for its security features, attracting users from both domestic and international backgrounds to connect with friends or discuss topics. However, for users within the country, not receiving the verification code during registration or login has become a significant headache for app usage.

Several Situations Where Telegram Does Not Receive the Verification Code

Similar to many international applications, when registering or logging into Telegram, it is necessary to enter the verification code sent to the mobile number. However, due to various reasons, many users encounter situations where they do not receive the verification code. The main reasons can be analyzed as follows:

The Verification Code Has Been Sent, But Not Received

This is the most common situation, primarily caused by three reasons:

• Network Environment Issues

The domestic environment has certain restrictions on international applications like Telegram, requiring a stable high-quality proxy IP or other network services to receive the verification code.

Before registering or logging in, check the network connection to ensure that Telegram can be used normally (you can open Twitter, Instagram, and other websites to see if they can load properly).

• Service Provider Restrictions

Telegram is an application used outside the country, and the verification code is generally sent through third-party platforms. Domestic service providers may intercept these short message codes as “suspicious information,” leading to the inability to receive the verification code in certain areas or during specific time periods. It is recommended to try receiving the verification code multiple times at different times.

• Mobile Information Interception

If the mobile device has activated junk information interception, the verification code message may be intercepted and cannot be displayed in the message list.

Check the interception settings on your device before registering/logging in to ensure that the message reception function is normal.

Telegram Verification Code Sent to Other Login Devices

When logging into an old account, the verification code may be sent to other login devices, which is a type of automatic security verification by Telegram to ensure that the same person is logging into the account. Telegram will directly send the verification code information to you in the chat window, so you cannot receive the short message verification code.

When registering a new account, the verification code may also be sent to other login devices (recently, many users have encountered this situation), which may be due to the mobile number being used excessively or a potential bug in the platform, leading to the inability to receive the verification code.

Solutions for Telegram Not Receiving Verification Code

Regarding the issue of Telegram not receiving the verification code, users have encountered it continuously, and there are several solutions that can be summarized as follows. Here, we will discuss two situations of registration and login:

How to Resolve Not Receiving the Verification Code During Registration?

Before registration, please ensure that your mobile device and network are available.

Use Another Number (Preferably an International Number)

Due to various restrictions, if your number consistently does not receive the verification code, you can try using another number. Users in need can also purchase an international number to receive the verification code, as the success rate of receiving verification codes through international numbers is generally high, especially for virtual cards or GV numbers.

Contact Telegram Support

• Regularly input your mobile number, receive the verification code, and when the verification code is sent to other login devices, exit Telegram.
• After the mobile device is strongly restricted, reopen the application, clear the application cache.
• Open a different network, directly open the browser to search for Telegram Support, explain the situation you encountered, and provide relevant account information, and wait for a while before logging in again.

Feedback Template

Hello, dear Telegram staff! I encountered some issues while registering. When I enter a new phone number to receive the verification code, it says that the code has been sent to another logged-in device, but I am not logged in on any other device. I think something went wrong, and I would like your assistance to complete the registration. I hope the verification code can be sent to my phone number via SMS. Thank you!

How to Resolve Not Receiving the Verification Code During Login?

Download Telegram X for Alternative Login (Android Device)

Use TG as a substitute app to receive the verification code through the app’s verification code login method. Telegram X is an extended version of Telegram, where the messages and contacts between the two are synchronized, with specific steps:

• Ensure to download Telegram X on an Android device (if the Apple device does not have Telegram X).
• Use the mobile number in Telegram X for normal login, generally, you can directly receive the verification code.
• Return to Telegram for account login, and you can receive the verification code in Telegram X.

Telegram Advanced Login Skills

Receiving the verification code on Telegram is indeed a probability issue. If you want to reduce the number of times you receive the verification code, you can perform the following steps after logging into your account.

Set Up Backup Login Methods

After successfully logging into Telegram, you can set up backup login methods to avoid future issues with receiving verification codes:

• Bind a secure email, and later when logging in, you can receive the verification code via email (Settings → Privacy and Security → Login Email).
• Enable two-step verification (Settings → Privacy and Security → Two-Step Verification).
• Record recovery codes and store them securely.

Multi-Device Concurrent Login

Logging in on multiple devices can enhance account security and reduce reliance on short message verification:

• Maintain a long-term login state on mobile devices.
• Use the scanning code login on already logged-in devices.

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