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Telegram has become one of the fastest-growing instant messaging tools globally, widely adopted for community management, cross-border business dealings, and similar scenarios.
Many users encounter regional restrictions, verification code reception issues, unfamiliar settings, and other problems during registration and use, which can significantly affect the regular use of the app.
To address these high-frequency issues, DuoPlus systematically summarizes several common issues with Telegram and provides clear and effective solutions, allowing you to use Telegram more quickly and efficiently.
Telegram Account Issues and Solutions
Account-related issues in Telegram are the most commonly encountered problems by users. Whether it’s not receiving a verification code or device linking issues, these can all lead to account access problems.
1. Can one mobile number register multiple Telegram accounts?
Telegram imposes a strict limitation on mobile number verification; one mobile number can only register one Telegram account. It is advisable to stick to long-term associations with a single mobile number to avoid frequent changes.
2. Not receiving a verification code during registration?
This is one of the most frequently faced issues. The reasons for not receiving a verification code include:
- The mobile device has turned off SMS functions.
- Using a mobile number from an operator that has limitations.
- Unstable or abnormal internet environment.
- Multiple verification attempts in a short time, triggering a system block.
Solutions:
- Check SMS settings on your mobile device.
- Try listening to the verification code through a voice call.
- Use a stable international number to receive the SMS.
- After improving the network conditions, attempt verification again.
If you repeatedly fail to receive the verification code, it’s advisable not to persist in retrying since external platforms may impose limitations on certain devices.
3. Is the Telegram account subject to dual-direction restrictions?
Dual-direction restrictions on Telegram indicate that the account can typically log in and receive messages, but cannot actively send "non-contacts" private messages.
Some accounts registered with +86 numbers might find themselves restricted to dual-direction after an initial validation; subsequent usage might gradually recover normally. If a Telegram account has encountered dual-direction restrictions, you might consider:
- Reporting the issue to Telegram via the official administrator @SpamBot.
- Directly changing the linked mobile number.
4. How to change the linked mobile number?
Regardless of whether you want to enhance your Telegram account with an international number or need to switch due to suspension, Telegram supports direct mobile number transfers that retain all account data associated with your previous number.
Operation Steps: Navigate to Settings → Press Phone Number → Change Number → Confirm the new mobile number to receive the verification code, then verify.
Issues and Solutions for Using Telegram
Telegram offers powerful functions and a rich user environment, but many users still encounter various operational issues in practical use.
1. How to create Telegram groups/channels?
Whether it’s for public brands or private individuals, having a presence on Telegram through creating groups and channels is essential.
Telegram Groups: A space for large conversations composed of multiple members, supporting polls, quotations, upvotes, etc.
Creation Steps: Create a group [New Group] → Select group members → Set the group avatar and name.
Telegram Channels: Broadcasting tools where subscribers can only receive and view information, primarily used for one-way info transmission.
Creation Steps: Create a channel [New Channel] → Set the channel avatar, name and description → Select channel type (Public/Private) → Choose already existing contacts to add to the channel.
Detailed Steps to Create Telegram Groups and Channels (with Images)
2. How to create a bot for self-management?
Telegram Bots are crucial tools for community management, project handling, and even automating marketing efforts. Here’s how to create a bot:
- Search for @BotFather on Telegram (official tool for creating all bots), enter /start to access command list.
- Enter the command /newbot, setting the Bot name and username (using the bot's suffix).
- BotFather will return the bot's link (e.g., t.me/testhelper_bot) and the API Token, click the link to start the bot.
- Save the API Token, using it with the Bot tool to add functionalities.
3. How to transfer Telegram accounts on one device?
Telegram officially supports the rapid transfer of multiple accounts, by tapping on the top-left profile icon in "Settings," you can easily add accounts. This helps users smoothly transfer between personal and work accounts.
Regarding cross-border business, to log in to multiple Telegram accounts on the same physical device can lead to associated risks. Conducting business with multiple accounts on one device is optimal only if each account checks in under a separate login environment without connectivity risks, ensuring account safety.
Using DuoPlus's mobile management solutions can fully implement single-device control of accounts, effectively managing and securing account operations without connection issues.
- Standalone Android device: All cloud mobile devices should function independently, using real ARM chip operational guidelines from the start to limit cross-device connections.
- High-Performance Management: One cloud device can manage all accounts simultaneously without impacting different Telegram accounts, increasing usage efficiency.
- Personalized Proxy IP Information: Each mobile device can set different proxy IPs by country/region, allowing a more realistic login environment and reducing account restrictions.
Telegram Security and Privacy Issues and Solutions
Along with basics such as account security, privacy protection has also become a significant focus for Telegram users. Adjusting settings for account security and privacy can help ensure account stability during use.
1. How to enable 2FA verification for an account?
Using a verification code received via SMS doesn't provide enough security for logging into the Telegram account, consider enabling 2FA verification to enhance security.
Operation Steps: Settings → Privacy and Security → Two-Step Verification
2. How to remove Telegram's content filtering restrictions?
Telegram's content filtering is a security measure that automatically blocks content recognized as sensitive (such as violence, nudity, etc.). When such content is published, the system will identify and restrict its exposure.
Method One: Settings → Privacy and Security → Disable Content Filtering
Method Two: Directly contacting Telegram support can assist in lifting restrictions.
3. How to hide the linked mobile number on Telegram?
Generally, Telegram’s linked mobile number displays to other users. If you wish to prevent users from messaging, sending sensitive information, or experiencing malicious contacts, hiding your number is a wise choice.
Operation Steps: Settings → Privacy and Security → Phone Number → Click “Who can see my phone number,” then select the visibility range.
Choosing Nobody indicates complete hiding of your mobile number; opting for My Contacts will restrict visibility to only those in your contact list.
During practical usage of Telegram, encountering issues is inevitable. Key solutions to these problems pave the way to ensure a stable account operation.
