1. Introduction
Welcome to DuoPlus , the website of DUOPLUS PTE. LTD. (“DuoPlus”, “we”, “us”, or “our”). Our registered office is located at 12 Tai Seng Link #04-01B, Singapore (534233). We specialize in providing computer software services.
2. Non-Refundable Products
Due to the nature of the digital services and computer software products provided by DuoPlus, all sales are final. We do not offer refunds for any product or service purchased on our website or through any other means.
3. No Cancellation
Once an order is placed, it cannot be cancelled. Each purchase is considered final upon confirmation of the transaction.
4. Exceptional Circumstances
In exceptional cases where a refund might be considered, such as duplicate transactions or overcharges due to system errors, customers can contact us within 7 days of the transaction date at support@duoplus.net with a detailed explanation of the issue. The decision to grant a refund under such circumstances will be at the sole discretion of DuoPlus management.
5. Contact Us
If you have any questions or concerns about our refund policy or your purchase, please contact us at support@duoplus.net .
6. Agreement
By purchasing any product or service from DuoPlus, you agree to the terms outlined in this Refund Policy. We reserve the right to amend this policy at any time by updating this page. It is your responsibility to check this page periodically for changes.
7. Legal Compliance
This refund policy is intended to be in compliance with the applicable laws and regulations in Singapore. In the event of a conflict between this refund policy and the applicable local laws, the local laws will take precedence.
Thank you for choosing DuoPlus for your computer software needs. We are committed to providing you with high-quality services and support.